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By Jake Hinton October 7, 2024
Embark on a transformative leadership journey where authenticity meets growth. This article delves into the pathways taken by a CEO to foster authentic leadership, emphasizing the shift from comfort zones to growth areas. Explore how resilience, accountability, and value alignment pave the way for effective leadership. By understanding oneself and embracing challenges, leaders can inspire their teams and nurture organizational success. Join us in uncovering the ripple effect of personal growth and its impact on building strong, authentic relationships.
A man in a suit is standing at a desk looking at his cell phone.
By Shandel Sutherland October 6, 2024
Discover how one CEO transformed his leadership style through vulnerability and authenticity. Learn practical strategies for breaking out of your comfort zone, aligning values, and fostering personal growth that ripples through your entire organization. Unlock your true leadership potential with insights from this inspiring journey.
By Shandel Sutherland September 9, 2024
Unlocking Leadership Potential: The Art of Effective Delegation Have you ever found yourself drowning in a sea of tasks, desperately wishing you could clone yourself to get everything done? We've all been there. As leaders, the weight of responsibility can be overwhelming, and the idea of delegating tasks might seem like a distant dream. But what if I told you that mastering the art of delegation could not only lighten your load but also empower your team and skyrocket your organization's success? Let's dive into the world of delegation and uncover why it's such a crucial skill for leaders to master. The Delegation Dilemma: Why Leaders Struggle It's no secret that many leaders find delegation challenging. But why is that? Let's break it down: • Fear of Losing Control: "What if they mess it up?" • Trust Issues: "Can I really rely on someone else to do this?" • Time Constraints: "It's faster if I just do it myself." • Perfectionism: "Nobody can do it quite like I can." Sound familiar? You're not alone. As leadership expert Shandel Sutherland aptly puts it, "I don't think they have the trust—and you know what? I think a little bit is we don't trust ourselves as leaders." The Hidden Benefits of Delegation Now, let's flip the script and look at the incredible impact effective delegation can have: Empowered Teams: When you trust your team with meaningful tasks, they feel valued and motivated. Professional Growth: Delegation provides opportunities for skill development and career advancement. Increased Productivity: With tasks distributed efficiently, more gets accomplished in less time. Stress Reduction: Sharing the workload means less overwhelm for you as a leader. The 5 Stages of Effective Delegation Ready to become a delegation pro? Follow these five stages for smooth task transitions: "Watch Me": Demonstrate the task while your team member observes. "Help Me": Involve them in the process while you maintain control. "Let Me Help You": Switch roles, allowing them to take the lead with your support. "You've Got This": Hand over full responsibility with clear instructions. "Teach Others": Encourage them to pass on their knowledge to other team members. Common Delegation Pitfalls (And How to Avoid Them) Even with the best intentions, leaders can stumble when it comes to delegation. Here are some common mistakes to watch out for: • Expecting Instant Perfection: Rome wasn't built in a day, and neither is expertise in a new task. • Inadequate Explanation: Rushing through instructions can lead to confusion and errors. • Micromanaging: Hovering over your team's shoulder won't build trust or confidence. To avoid these pitfalls, remember this golden nugget from Melanie Montgomery: "Delegation isn't just handing someone something once—it's an ongoing process." Building a Culture of Trust and Empowerment Creating an environment where delegation thrives requires intentional effort. Here are some strategies to foster trust and empowerment: Develop Clear SOPs: Standard Operating Procedures provide a roadmap for consistent task execution. Understand Communication Styles: Use tools like Clarity Reports to gain insights into your team's communication preferences. Regular Check-Ins: Schedule brief, supportive meetings to address questions and provide feedback. Celebrate Successes: Acknowledge and appreciate your team's efforts and achievements. Embracing Your Leadership Superpowers (And Admitting Your Kryptonite) Remember, effective delegation isn't about offloading all your work—it's about leveraging your team's strengths while acknowledging your own limitations. As Shandel humorously shared, "I was so ineffective at Excel spreadsheets compared to Melanie's expertise." Recognizing and embracing these differences can lead to a more balanced and effective team dynamic. The Road to Delegation Mastery Becoming a delegation expert takes time and practice, but the rewards are well worth the effort. As you embark on this journey, keep these final thoughts in mind: • Patience is key: Both you and your team are learning and growing together. • Communicate openly: Encourage questions and provide constructive feedback. • Stay committed: The long-term benefits far outweigh any short-term challenges. Remember, when we delegate power and responsibility, we empower others to reach their full potential. So, are you ready to take the leap and become a master delegator? Your team (and your stress levels) will thank you for it! Ready to dive deeper into effective leadership strategies? Check out our "Science of Self" course to better understand communication styles and motivations within your team. Together, let's unlock the power of delegation and watch our teams soar to new heights!
A man in a suit is standing in front of a large clock.
By Shandel Sutherland September 7, 2024
Unlock the secrets of balanced leadership and maximize your impact with tactical strategies for time and energy management.
A man in a suit is standing in an office with his arms crossed.
By Shandel Sutherland August 5, 2024
Note: I love John Miller. I reference his book and work when I use the phrase QBQ. If you have any interest in his book or other work, check it out his website here! In the hustle and bustle of professional life, personal accountability often serves as the cornerstone of success. Whether you're an entrepreneur navigating uncertain waters or a professional aiming to climb the corporate ladder, mastering the art of proactive questioning can be a game-changer. The Power of Proactive Questions Your Internal Dialogue Matters "Your brain is constantly asking and answering questions inside of itself." This ongoing internal dialogue shapes how you perceive challenges and react to them. When faced with a stumbling block, your brain intuitively seeks answers. The kind of questions you ask—whether reactive or proactive—determines the outcomes you'll chase. Question for reflection: How often do you find yourself asking why things have gone wrong versus what you can do to make them right? The QBQ Method Shifting from Victim to Victor The "Question Behind the Question" (QBQ) method is more than just a tool; it’s a mindset revolution. Instead of asking victim questions that lead to blame and helplessness, the QBQ method encourages asking proactive questions that emphasize personal responsibility and solutions. For example: Instead of asking, "Why does this always happen to me?" try "What can I do to change this situation?" Rather than, "Who is responsible for this mistake?" ask "How can I prevent this from happening again?" Insightful quote: "When you're under stress, all right, so this is only when you're stressed out and frustrated, okay? Everyone got me? Say only when I'm frustrated. Only frustrated." Identifying Victim Questions Recognize and Redirect Victim questions often start with "why," "who," and "when." They undermine personal accountability and foster a negative, passive attitude, contributing to a cycle of blame and helplessness. Here are some common examples: "Why can't my team be more efficient?" "Who messed this up?" "When will someone fix this problem?" Self-awareness prompt: "Do you realize how much you do it yourself? This is the thing we call hypocritical thinking, all right?" Embracing "What" and "How" Questions The Power of Action-Oriented Thinking On the flip side, "what" and "how" questions pivot your mindset to action and solutions. They dismantle the victim mentality and foster a sense of ownership. Consider how these proactive questions can refocus your approach: "What can I do to clearly communicate so I am only heard one time?" "How can I support my team to improve efficiency?" Motivational thought: "The most powerful proactive question that you can ask is what can I do." Practical Tips for Shifting to a Proactive Mindset Simple Steps to Start Today Self-awareness: Take a moment to reflect on your internal dialogue. Identify when you fall into victim thinking and note it down. Challenge Your Questions: Actively replace "why," "who," and "when" questions with "what" and "how." Practice Consistently: Make it a daily habit to ask at least one proactive question. Reflect and Adjust: At the end of each day, ponder which proactive questions were most effective in helping you overcome challenges. Encouraging anecdote: Consider a situation where a team lead constantly faced project delays. By shifting their focus from "Who is causing these delays?" to "What can I do to streamline our process?" they were able to identify bottlenecks and improve the workflow significantly. Conclusion Mastering personal accountability through proactive questions like those emphasized in the QBQ method can transform not only your professional journey but also your personal life. By moving away from victim thinking and embracing a solution-focused mindset, you pave the way for growth, efficiency, and unparalleled success. Final thought: Today, make a conscious effort to ask "What can I do?" and witness how this simple shift in perspective can unlock new opportunities and solutions. Start now, and transform your challenges into stepping stones for success.
A man in a suit is walking down a hallway in front of a sign that says emotional temperature
By Shandel Sutherland August 5, 2024
In today's fast-paced world, understanding our emotions and how they influence our decisions is paramount. Emotional Intelligence (EI) is not just a buzzword; it’s an essential life skill that aids in navigating the complexities of our emotions and interactions. Here, we will explore the concept of emotional intelligence, introduce the "Emotional Temperature" spectrum, and address the impact of adrenaline on decision-making. Emotional Intelligence: The Foundation of Self-Awareness Emotional intelligence revolves around the ability to understand and manage your own emotions effectively. This self-awareness is crucial for making better decisions and handling challenging situations with grace. Many people overlook the importance of EI, thinking it’s an innate trait rather than a skill that can be developed. However, through practice and heightened awareness, anyone can improve their emotional intelligence. "Emotional intelligence is really understanding where you're at." By regularly checking in with yourself and acknowledging your emotional state, you gain invaluable insights that lead to more informed decisions. Emotional intelligence helps you stay grounded, ensuring your decisions are not swayed by transient feelings. Understanding the "Emotional Temperature" Spectrum To visualize our emotional state, consider the Emotional Temperature Spectrum—a handy metaphor that categorizes emotions into three distinct states: Clear, Cloudy, and Red. Clear : This state signifies emotional calmness and clarity. When you're "clear," you experience focus and can think logically, making well-reasoned decisions. Example : Think about a time when you felt in control and composed, perhaps after a good night's sleep or a satisfying workout. That’s the clear state. "Clear. Everyone know what clear is? Anyone been clear ever? Ok Now clear." Cloudy : Here, mild emotional disturbances begin to cloud your judgment. You're neither completely calm nor overwhelmed, but your ability to think clearly is somewhat impaired. Example : Imagine a day when minor irritations build up, like being stuck in traffic or dealing with a missed deadline. Your decision-making may be somewhat compromised. Red : This is a state of intense emotional arousal, often linked to feelings of anger, stress, or fear. In the red state, logical thinking is significantly compromised, and quick decisions—often poor in quality—are made. Example : Picture yourself in a high-stress situation, like an important meeting going awry or a heated argument. This high emotional overload puts you in the red zone. The Adrenaline Effect on Decision-Making Stressful situations trigger the release of adrenaline, pushing us into "fight-or-flight" mode. While this response is crucial for immediate physical threats, it hampers our logical thinking for up to four hours after the stress event. "It takes 4 hours a minimum of 4 hours for [adrenaline] to leave your body." Adrenaline suppresses our higher-order reasoning, leaving us to make decisions without our full cognitive abilities. "You check your logical brain at the door for 4 hours and you continue to live without logic without judgment and without all these wonderful skills." In such moments, people often make snap decisions that feel effective but may neglect long-term implications. "They make quick decisions...and they think they're a rockstar because the bear's not eating them. But what kind of good decision-making are they leaving behind because they're making fast decisions?" Practical Tips for Managing Your "Emotional Temperature" Daily Check-Ins : Spend a few minutes each day assessing your emotional state. Journaling can be a helpful tool. Mindfulness and Meditation : Practicing mindfulness or meditation helps in maintaining a "clear" state of mind. Physical Activity : Regular exercise aids in reducing stress and its physiological impacts. Resilience Building : Engage in activities that build emotional resilience, such as deep breathing exercises or connecting with supportive people. Delay Decision-Making : Avoid making significant decisions when you know you are in a "red" or "cloudy" state. Give yourself time for adrenaline to subside. Conclusion Understanding and managing your emotional state through emotional intelligence and the "Emotional Temperature" spectrum are essential for making sound decisions and leading a balanced life. By becoming more aware of how stress and adrenaline affect your judgment, you can avoid hasty decisions and instead approach challenges with clarity and calm. Take the first step towards mastering your emotional intelligence today—your future self will thank you.  Call to Action Start your journey by practicing a daily emotional check-in. How "clear" is your emotional temperature right now? Share your experiences and tips on managing emotions in the comments below.
A man in a suit is holding a piece of paper in his hands.
By Shandel Sutherland August 5, 2024
In today's fast-paced working environment, understanding how different personality types handle situations can significantly improve team dynamics and productivity. This blog post is part of our series on DISC profiles, focusing on the high D (Dominance) and high I (Influence) traits from the DISC assessment, as covered in our recent workshop. The Importance of Writing Things Down First and foremost, it’s crucial to jot down notes and key points during discussions and workshops. Research suggests that we forget 85 percent of what we hear by the next day. This is particularly important as we dive into understanding personality profiles. Writing it down helps retain the valuable insights that can transform your team’s interactions. Dominance (D): Addressing Problems and Challenges High D Traits: Urgent and forthright approach to problems. Quick to take action, sometimes without gathering all information. Strong need for control and timely action. Quick to anger but also quick to recover. Low D Traits: Methodical and careful approach. Gathers all information before proceeding. Less urgency, focuses on detailed steps. Analogy for Understanding High D and Low D Consider a scenario in a house with two windows and a child screaming, "Help me!" If there’s smoke, everyone grabs the child immediately. Without smoke, questions arise—like whether it’s a real emergency. High Ds always see smoke and act urgently, whereas Low Ds take a more measured approach. Emotional and Behavioral Insights High Ds: Feel alive solving problems but need to recognize that not everything is an emergency. Their quick-to-anger nature means they can blurt out things in the heat of the moment. They fear being taken advantage of and losing control over their time. Need clear and concise communication—preferably time-bound—to avoid stress. Low Ds: Take longer to get angry and may hold onto issues for a long time, resulting in rare but intense outbursts. Value time as an asset to be invested wisely. Approach situations methodically and are less concerned with immediate action. Influence (I): Handling People and Information High I Traits: Use feelings and personal charm to influence others. Natural optimists, seeing opportunities before problems. Highly value social acceptance and fear social rejection. Thrive on being liked and accepted, which drives their interactions. Low I Traits: Prefer facts and data. Realists—often seen as pessimists—who focus on potential problems first. Don’t require social acceptance as intensely as high Is and can see social rejection as a break. Emotional and Behavioral Insights High Is: Are effervescent, engaging, and thrive on social interactions. Need to feel accepted to operate comfortably. Use optimistic outlooks to fuel creativity and problem-solving. Low Is: Prefer clear, data-driven communication. Approach discussions with skepticism but adapt once all questions are answered. Value logical analysis over emotional appeal. How to Collaborate Effectively with High Ds and Is For High Ds: Offer concise and clear communication. Respect their need for control over time; specify the time required for discussions. Recognize their problem-solving nature and channel it constructively. For High Is: Separate ideas from the individual's self-identity when providing feedback. Use optimism and emphasize social acceptance. Encourage their creative input and collaborative efforts. Conclusion Understanding DISC profiles and how different personality traits operate within your team can drastically improve workplace efficiency and morale. High Ds and High Is bring valuable skills and perspectives, but they require specific communication styles and interactions to operate at their best. By leveraging these insights, you can navigate through workplace challenges effectively and foster a harmonious and productive environment. Keep an eye out for the next parts of our series where we’ll dive into the S (Steadiness) and C (Conscientiousness) traits, ensuring you have a comprehensive understanding of all DISC personality types.
A man in a suit is sitting in front of a window reading a piece of paper.
By Shandel Sutherland August 5, 2024
Watch the video or read the post below.
A man wearing glasses and a suit is standing in front of a window.
By Shandel Sutherland August 1, 2024
Understanding your story is essential for leadership success. Your personal narrative shapes your reactions, decisions, and interactions, and becoming aware of it is pivotal for any leader. Cultivate self-awareness, seek diverse perspectives, and reflect regularly to leverage your story's power in leading wisely and empathetically.
Two businessmen are shaking hands in an office building.
By Shandel Sutherland July 8, 2024
Welcome to Lead for Clarity, where we help you, your team, and your organization get to the next level by focusing on what matters most. My name is Shandel Sutherland, and today I want to share something that's been on my mind and the minds of my clients: Trust. Trust is either growing or eroding; there's no in-between. In this blog post, we'll explore the dynamics of trust, how it grows, and how erosion can sneak up on us. More importantly, we'll discuss how to build and maintain trust in both personal and professional relationships. The Growth of Trust When trust isgrowing, it's because we are actively working on it. We're putting in the effort, taking vulnerable chances, and sharing both our weaknesses and strengths. Sometimes, revealing our strengths can be more challenging than exposing our weaknesses. Growing trust involves being humble, kind, and looking for these qualities in others as well. The Erosion of Trust Erosion of trust happens quietly and often goes unnoticed. It's like living by a river, enjoying the beautiful shoreline daily, only to realize years later that it's eroded. This analogy reflects many relationships; if we are not actively investing in them, trust can begin to erode. The erosion can be slight or significant, but either way, it impacts the strength of our connections. Avoiding Erosion: Guarding Against Busyness One of the biggest culprits of trust erosion is being too busy. Busyness can lead good-hearted people to neglect their relationships, causing trust to diminish. This is true in personal and professional settings. In organizations, trust can erode when promises aren't kept, deadlines are missed, ownership isn't taken, and vulnerability is lacking. The Foundation of Trust in High-Functioning Teams Patrick Lencioni's book, The Five Dysfunctions of a Team, emphasizes that trust is the foundation of a functional team. Even before establishing trust, effective communication is crucial. Miscommunications can erode trust. For example, when I ask my husband to get milk, I mean immediately, while he might interpret it as "next time you're at the store." At Shandel Group, we always start with the Clarity Report to address communication styles, behavior, and motivations. Understanding these aspects helps us build a foundation of trust. The CIA of Trust: Character, Integrity, Ability To simplify the elements of trust, we use the acronym CIA: Character : Trusting someone's character means believing that they will do what they say and live with integrity. Integrity : This goes hand-in-hand with character. It's about following through on promises and consistently aligning words, thoughts, and actions. Ability : Can they perform their responsibilities? Do they have the necessary competencies and capacity? We need to understand which elements are essential for building trust in various relationships. Some people might be trustworthy in one context (e.g., work) but not in another (e.g., babysitting your kids). The Benefits of Trust One major benefit of trust in teams is the ability to engage in healthy conflict. As leaders, we must encourage and contain feedback from our team. Trust enables team members to have tough conversations and know that their feedback will be handled constructively. This engagement in healthy debate and conflict helps bring diverse perspectives to the table, fostering innovation and better decision-making. Encouraging Healthy Conflict As a leader, it's your job to encourage healthy conflict on your team. This means creating an environment where members feel safe to express their thoughts and opinions without fear of retribution. The more your team engages in open and honest debate, the more trust will be built among them. Trust, once established, will enhance team cohesion and productivity. The Cycle of Trust and Leadership One crucial point to consider is that trust is a continuous cycle of growth and reinforcement. According to the principle "Follow the basics of leadership and you will never be a basic leader," always ensure you build a robust foundation based on trust. Leadership fundamentally boils down to your heart for people, your communication style, and your dedication to trust-building. Trust in Personal Relationships It's essential not to take any relationship for granted, particularly those with people you live with, such as spouses, partners, and children. These relationships need constant nurturing and care. Use the five love languages to communicate effectively and frequently to build and strengthen trust. Conclusion In every interaction and relationship, trust is either growing or eroding. To foster and maintain trust, be mindful of your actions, communicate clearly, and invest time and effort. Remember that the strongest relationships are those continually built on a foundation of mutual trust and respect. Thank you for joining me in this quick edition of Lead for Clarity. Remember, building trust is an ongoing process. Make it a priority today and every day, because it's fundamental
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