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Communication Tips & Tools for Healthy Conflict

Shandel Sutherland • April 21, 2024

A lot of stress comes from poor conflict management and not being able to have hard conversations in effective and respectful way. Shandel and Melanie answer a listener's question about how to better engage in difficult conversations and turn them into positive experiences. Listen for lots of tools and tips to help you lean into conflict!

Shandel and Melanie covered A LOT of different things. Let us know if you'd like us to go more in depth into any of these. 

Hard conversations can be scary, so a good place to start is shifting your mindset about conflict to see it as beneficial and necessary. Having the conversation the right way in the right mindset is the best gift you can give someone. 

Quoting Scott's Porch Talk Doctor episode, you need to remember 3 things when having hard conversations. Be Kind. Keep the Relationship more important than the Issue. And Be Direct.

A few of the other topics covered include: STORY, giving the benefit of the doubt, using disarming phrases, focusing on behavior versus intentions, digging into dialogue versus discussion, clarifying roles and responsibilities, understanding personalities and communication styles, developing emotional intelligence, and being aware of power dynamics. 

Resolving conflict always leads to more trust and intimacy in relationships.

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